Business Messaging & Collaboration
Keep conversations moving beyond the phone call.
VoIPX gives your business professional ways to text customers, share updates, and send and receive faxes. Our team helps you choose and configure the right services around your employees, your workflow, and the way your customers communicate.
More Ways to Reach Your Customers
Some conversations need a quick text. Others call for a marketing message sent to your audience or a document delivered by fax.
VoIPX supports these different needs with business text messaging, text message marketing, and electronic and traditional fax options. Explore each service to find the right fit for your business.
Business Text Messaging
Give customers a convenient way to connect with your team through your business number. Business text messaging supports everyday, one-to-one conversations, including appointment reminders, service updates, and answers to customer questions.
Keep business conversations separate from employees’ personal texts while giving your team another way to respond.
Text Message Marketing
Reach your audience with promotions, announcements, and timely updates. Text message marketing helps your business communicate with customers who have signed up to receive your messages.
Whether you’re sharing a special offer or announcing something new, VoIPX helps you get started with a texting solution built around your marketing needs.
Electronic Fax
Send and receive faxes in the way that works for your business. Electronic fax lets your team handle documents digitally through email or an online portal, without a physical fax machine.
For businesses that depend on existing fax equipment, VoIPX also supports traditional hard fax service. Our team helps configure the right approach around your equipment and workflow.
Configured Around the Way You Work
Your communication tools should fit into your employees’ day. VoIPX works with you to understand who needs access, how each service will be used, and what assistance your team needs to get started.
We help with setup, answer questions, and provide ongoing support as part of our managed approach to business communications.
Frequently Asked Questions
What messaging and fax services does VoIPX offer?
VoIPX offers business text messaging for everyday customer conversations, text message marketing for campaigns and announcements, and electronic fax. Traditional hard fax service is also available for businesses using physical fax equipment.
What is the difference between business text messaging and text message marketing?
Business text messaging focuses on individual conversations, such as answering a question or providing a service update. Text message marketing is used to send promotions, announcements, and other campaign messages to an audience that has signed up to receive them.
Can our employees text customers without using their personal numbers?
Yes. Business text messaging gives your team a way to communicate with customers through your business number, keeping those conversations separate from personal texting.
Do we need a fax machine to use electronic fax?
No. Electronic fax lets you send and receive faxes digitally through email or an online portal. If your business still needs a physical fax machine, VoIPX also offers hard fax service.
Can VoIPX help us decide which services we need?
Yes. Our team will review how your business communicates and help you choose the messaging and fax options that fit your workflow.
Make Business Communication More Convenient
Give your customers more ways to reach you and your employees the tools to respond. Talk with VoIPX about business texting, text message marketing, and fax solutions for your team.
